How does technology change my role in the team? A fresh perspective for healthcare professionals and leaders

In the ever-evolving landscape of healthcare, two major shifts are happening simultaneously: the integration of groundbreaking technologies like digital health, robotics, AI and a paradigm shift from a multiprofessional to an interprofessional approach in healthcare delivery. This convergence is a golden opportunity for healthcare leaders to rethink and recalibrate the complex interplay of roles and interdependencies. Overall, when a new technology is implemented, professional roles tend to be altered according to their degree of professional authority and their knowledge of the new technology. Roles may be enlarged or restricted, clarified or negotiated.

By examining a wide array of observational studies, which look at the implementation of various technologies in diverse healthcare settings, we’ve uncovered some compelling insights.

Guidance for Healthcare Leaders

For healthcare leaders navigating these changes, we offer four strategic priorities:

• Proactive Role Design: Carefully redesign roles, keeping in mind the intricate interdependencies within your teams.
• Collective Learning: Encourage team-based learning to foster a comprehensive understanding of new technologies.
• Knowledge Distribution: Ensure that the insights and understanding of new technologies are widely shared across different roles.
• Addressing Resistance: Be prepared to recognize and thoughtfully address any resistance to these changes.